Privacy Policy

Last Updated: March 18, 2026

At Numero Uno Research Consult ("NURC", "we", "us", or "our"), we are deeply committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, process, and protect your information across our entire ecosystem of services.

This policy applies to all users interacting with:

The Main Website: nurcghana.com
NURC Academy: Our educational branch and digital campus (student.nurcacademy.com).
NURC Client Portal: Our secure service delivery platform (work.nurcghana.com).
NURC Pathfinder: Our university application and scholarship tracking application.

1. Information We Collect

The type of information we collect depends on which of our platforms you are using.

A. General Data (All Platforms)

Contact Information: Name, email address, and phone numbers provided during account registration.
Technical and Device Data: Automatically collected data includes your IP address, browser type, operating system, time zone, and how you navigate through our platforms to help us optimize your experience.

B. NURC Academy (student.nurcacademy.com)

Academic Data: Course enrollments, tutorial progress, and interactions within our research programs.

C. NURC Client Portal (work.nurcghana.com)

Project Information: Details regarding your specific research needs, project files, and transaction status.
Confidential Documents: Any documents uploaded for proofreading, plagiarism checks, or references checking. Work submitted to us is treated with the utmost confidentiality, and we do not save your work on any public repository.

D. NURC Pathfinder App

Application Data: Documents you securely upload to your Document Repository, including CVs, application screenshots, and personal statements.
Financial & Affiliate Information: Data related to in-app purchases and your Mobile Money number if you participate in our Wallet & Affiliate System to withdraw referral earnings.

2. How We Use Your Information

We use the information we collect strictly to provide and improve our services:

To Deliver Services: To manage your university applications via Pathfinder, deliver academic content via NURC Academy, and securely deliver your commissioned research work.
To Process Transactions: Facilitating secure payments, issuing refunds, and managing Wallet withdrawals.
To Communicate With You: Sending important academic updates, scholarship alerts, password reset links, and responding to inquiries.
To Ensure Academic Integrity: Running submitted texts through sophisticated tools to ensure AI usage meets ethical requirements and checking for plagiarism.

3. Payment Processing and Financial Security

We process payments via our secure third-party gateway, Paystack.

No Card Storage: NURC does not capture, store, or hold your credit card numbers or Mobile Money PINs.
Transaction Records: We only retain transaction references and billing receipts for accounting and file-unlocking purposes.

4. Data Security and Sharing

Your privacy is our priority. We employ strict security measures to protect your data.

Encryption: Data transmitted across our platforms (including the Pathfinder app) is encrypted in transit.
Strict Access Control: Files hosted on our client portal are secured via short-lived, authenticated links.
No Third-Party Sharing: We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Your Data Rights

You retain full control over your personal information.

Right to Access: You can request a copy of the personal data we hold about you.
Right to Deletion: You can request that your data, including your Pathfinder account and uploaded documents, be permanently deleted from our servers.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our administrative desk:

Company: Numero Uno Research Consult (NURC Ghana)
Email: sikasterling@nurcghana.com or admissions@nurcacademy.com
Phone: +233 54 317 3142
Address: Plot 12, Block 14 - Aboabo-Kese Near the Addo-Kwabo Close, P.O. Box: SE 1956, Suame, Kumasi, Ashanti Region, Ghana.

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